Congratulations on your recent adoption of a BarMor puppy! You have just joined a very exclusive family, and we welcome you to it!
Below you will find some of our most frequently asked questions and the answers to them, as well as some useful information that will help you welcome your newest family member home!
Q: What is your address?
A: Our address is 2461 State Route 14, Geneva, NY 14456. We are exactly 2.6 miles south of exit 42 of the NYS Thruway. Google maps can be a little odd on occasion, and will place us on the other side of town. If you see the Geneva Country Club and are next to Seneca Lake, you are at the wrong address!
Q: How do we pay our balance?
A: We require payments to be made in cash only at the time of pickup or delivery. Checks are only accepted prior to two weeks before delivery, to allow enough time to clear the banks. If you are unsure what your balance is, please contact us. If you are having your puppy delivered, you can give the balance directly to our driver. We can also accept PayPal payments with a 6% fee
Q: What will come with our puppy at pickup?
A: We have a goody bag that includes the puppies medical records, a toy and blanket that have been placed with the litter for a short amount of time, and have the scent of the litter in them. This will ease the transition away from your puppies brothers and sisters. There is also a book with training tips and information, a small bag of food, information on how to register your puppies ID chip, and a stuffed Lambchop "Lamby" toy. Please check the inside pocket of the medical record that comes with your puppy. You will find your health certificate, fecal test results, and information on registration of your ID chip
Q: What should we bring with us?
A: We suggest bringing a small sized travel crate to transport your new puppy in. In most cases, the puppy will fall asleep shortly after departure and sleep the entire way home. We do not suggest leaving your puppy loose in your car as the chances of becoming car sick will increase, and could possibly lead to serious issues by the end of your trip. If you wish to get a collar, we suggest a small cat collar as most small dog collars are too large for a 7 week old puppy. You may also want to have some water available for the pup on the trip home if they become thirsty, but please, no food or snacks during the trip.
Q: What kind of food should we buy?
A: While we don't dictate what kind of food you should feed your pup, We have used Pro-Plan Sport 30/20 for over 20 years. In that time we have had zero issues with our dogs from it, and they do like it. This is a full life cycle food, so your puppy has already started eating it. If you do choose to change foods, we do include a cup of food that we suggest mixing with the new food so they won't get a sour stomach that often occurs when switching foods. If you choose to stick with the Pro Plan, it can be found at most farm and garden stores. If you cannot find it locally, we order ours through Chewy.com and usually get it within a day or two after ordering.
Q: What medications will my puppy need?
A: When your puppy leaves, it will have had it's first 5 way shot (canine distemper, adenovirus, hepatitis, parainfluenza, and parvovirus), and multiple doses of Fenbendozole and Toltrazuril as a preventative measures against parasites. When your puppy leaves, it will need two 5 way booster shots (done at 10 and 14 weeks) and a rabies shot (14 weeks). Past that, you will only need booster shots at regular vet checkups.
Q: When will I need to take my puppy to the vet for the first time?
A: Per our health agreement, your puppy must be examined by your veterinarian within 72 hours of leaving us. While we have had a vet check done prior to departure, this is done to familiarize your vet with your new puppy, as well as to confirm our vets finding during our exams. We have seen an increasing amount of vets giving 5 way shots at the required checkup after pickup. Please do not allow your vet to give this shot as they are only a week removed from having their first one. Stacking medications at such a short interval can be dangerous to your new puppies health.
Q: My vet performed a fecal exam and it came back positive.
A: While we do everything in our power to prevent parasites, sometimes it happens despite our best efforts. If we discover an active parasite prior to departure, we will medicate the puppies and delay the originally scheduled pickup date until we receive a negative fecal exam and the puppies are cleared by our vet. While this is rare, we wish to ensure the health of the puppy prior to it leaving our care. If your vet performs a fecal exam and it comes back positive, but your pup shows none of the common signs of having a parasite, it is possible to get a false positive result based on the testing method used. Many vets send samples out to be tested, and the test used (Elisa or Snap) have proven unreliable, yet are commonly used. Please note that some medications used for parasites can be dangerous in large doses or prolonged use. If you have any concerns, please contact us prior to medicating. This has been very common in areas such as NYC as the cost is mostly profit for the vet.
Q: When should I feed my puppy, and how much?
A: Until your puppy reaches 10 pounds, you should feed it a half cup, twice a day. Once it reaches 10 pounds, you will feed a full cup, once a day. Work the feeding schedule into your schedule. Place the food for 15 minutes and then remove the bowl. Do this whether your pup has eaten or not. DO NOT allow your puppy to "graze". This is how they get fat and become unhealthy. If your puppy does not eat, or only takes a bite or two, do not worry. They eat what they need, and when they are hungry, they will eat all of it. This can be common for the first couple days after going home. It will also happen periodically as I have adults that still pass on food occasionally, only to eat it all at the next feeding. If they eat all their food and still act hungry afterwards, do not hesitate to give them more. As they are growing, they will have growth spurts that will require them to consume more food, This is perfectly normal.
Q: How often should I take my puppy outside?
A: At first you will need to take your pup out several times a day, and sometimes 1-2 times at night. If you keep your pup in a crate at night, we have worked on crate training prior to them going home, and every pup usually masters it prior to that. They will let you know when they need to go out. We do suggest bell training. Details can be found on the information pages attached to the litter photos. DO NOT reward your puppy with a treat for going potty. This is the worst thing you can do. Consistency in training methods and POSITIVE REINFORCEMENT are the most effective things you can do.
Q: Can my puppy be around other dogs, cats, or humans when they first come home?
A: When your puppy goes home, it still has a weakened immune system. Until it receives all of it's booster shots, only then will it be 100%. If you know the other animals, or humans are healthy with no issues, then I would not have an issue allowing them to interact with them. If you have a concern about the other animals, then I suggest holding off until your pup is fully immunized. The same is true for grassy areas. If you do not know what animals have been there, of if the ones that were are healthy, they avoid that area. Parasites can attach themselves in a matter of seconds, and only take a couple days to become active in your dogs system.